Terms and Conditions – Nesh Tours and Safaris Ltd

Read the comprehensive Terms & Conditions of Nesh Tours and Safaris Ltd. Learn about booking, payments, cancellations, liability, travel documents, and client responsibilities for safe safari experiences.

Welcome to Nesh Tours and Safaris Ltd. These Terms and Conditions govern all bookings, travel packages, and services provided by our safari company. By booking a tour or service with us, you confirm that you have read, understood, and agreed to these terms. Following these guidelines ensures a safe, enjoyable, and transparent safari experience in Africa and beyond.

Booking and Confirmation

  • All bookings must be made through our official channels: website, email, phone(USA),phone(Kenya) or authorized agents.

  • A booking is only confirmed once we receive the required deposit (or full payment for late bookings) and provide a confirmation voucher.

  • Prices displayed are indicative and may change until the booking is confirmed.

Payment Terms

  • Deposit: A deposit of 25–30% of the total cost is required to secure your booking.

  • Balance: Full payment must be received at least 30 days before departure.

  • Late Bookings: Bookings made within 30 days of departure require full payment at the time of booking.

  • Payment Methods: Bank transfer, PayPal, credit card, or other approved methods.

  • Bank Fees: Any transaction or bank charges are the client’s responsibility.

Cancellation and Refund Policy

  • Client Cancellations: Must be submitted in writing via email.

  • Refund Schedule:

    • More than 45 days before departure: 90% refund

    • 30–45 days before departure: 50–75% refund

    • Less than 30 days before departure: Deposit non-refundable / no refund

  • Company Cancellations: Nesh Tours and Safaris Ltd may cancel tours due to insufficient participants, unsafe conditions, or unforeseen events. Clients will receive either a full refund or alternative tour options.

  • Additional Costs: Clients are responsible for any extra expenses, such as flight changes or extended accommodation.

Travel Documents and Insurance

  • Clients must secure valid passports, visas, vaccinations, and travel permits.

  • Nesh Tours and Safaris Ltd is not responsible for denied entry or boarding due to missing or invalid documents.

  • Comprehensive travel insurance covering health, accident, evacuation, cancellation, and lost baggage is strongly recommended.

Liability and Risk

  • Nesh Tours and Safaris Ltd acts as an agent for third-party suppliers (lodges, transport, guides). We are not liable for injury, loss, or damage resulting from their services.

  • Participation in safari activities involves inherent risks. By booking, clients accept these risks.

  • Clients are responsible for personal belongings.

Itinerary Changes and Force Majeure

  • Clients must secure valid passports, visas, vaccinations, and travel permits.

  • Nesh Tours and Safaris Ltd is not responsible for denied entry or boarding due to missing or invalid documents.

  • Comprehensive travel insurance covering health, accident, evacuation, cancellation, and lost baggage is strongly recommended.

Client Conduct and Responsibilities

  • Nesh Tours and Safaris Ltd acts as an agent for third-party suppliers (lodges, transport, guides). We are not liable for injury, loss, or damage resulting from their services.

  • Participation in safari activities involves inherent risks. By booking, clients accept these risks.

  • Clients are responsible for personal belongings.

Intellectual Property

  • All content, photos, itineraries, and marketing materials on our website are owned by Nesh Tours and Safaris Ltd.

  • Reproduction or distribution without written permission is prohibited.

Privacy Policy

  • Client information is collected to provide services and will not be shared with third parties except as required to deliver bookings.

Photography & Media Usage Clause

  • Nesh Tours and Safaris Ltd may take photos and videos during your safari for documentation and marketing purposes. These may be shared on our website, social media, and promotional materials.
    We will also share these photos and videos with you.
    If you prefer not to appear in any media, please inform us in writing before the safari begins.

Acceptance

All content, photos, itineraries, and marketing materials on our website are owned by Nesh Tours and Safaris Ltd. Reproduction or distribution without written permission is prohibited.

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